We Are Lumen | Education, Mentorship & Community Development
Website Privacy Policy
Who we are:
The Lumen Foundation for Enrichment & Advancement (“The Lumen Foundation,” “we,” “us,” or “our”) is a nonprofit organization based in Houston, Texas.
1) Scope
This policy explains how we collect, use, share, and protect information when you visit
wearelumen.org
and related pages, submit forms, donate, volunteer, register for programs/events, or interact with our emails and social content. It does not cover third-party sites we link to or tools we do not control.
2) The information we collect
Information you provide directly
- Contact details (name, email, phone, address)
- Program/volunteer applications and interest forms (e.g., age range, availability, interests, accessibility needs)
- Donation details (amount, designation, tribute info); payment info is processed by our payment vendors — we do not store full card numbers
- Messages and feedback
Information we collect automatically
- Device and usage data (IP address, browser, device type, pages viewed, time on site, referral URLs)
- Cookies and similar technologies (described below)
Information from third parties
- Event and sign-up platforms, payment processors, email service providers, analytics tools, and social media platforms (subject to their privacy policies)
3) How we use your information
- Provide and improve our website, programs, courses, and events
- Process donations, send receipts, and acknowledge contributions
- Communicate about programs, volunteer opportunities, events, and organizational updates
- Administer surveys, intake forms, credentialing, and attendance records
- Maintain security, prevent fraud/abuse, and comply with legal obligations
- Produce de-identified or aggregated insights for mission, evaluation, and reporting
4) Legal bases (if you are in the EEA/UK)
We process data based on
consent,
legitimate interests (program delivery, communications, security),
contract (when you sign up or donate), and
legal obligations (e.g., tax reporting).
5) Cookies & similar technologies
We use cookies, pixels, and tags to:
- Keep you signed in, remember preferences, and measure site performance
- Understand engagement with pages, emails, and campaigns
- Improve our content and user experience
Your choices:
Most browsers allow you to block/limit cookies. You can also opt out of certain analytics/marketing cookies via your browser settings or consent banner. If you block cookies, some features may not work.
6) Analytics, email, and social tools
We may use website analytics, email performance tracking (opens/clicks), and social media pixels to understand engagement and reach. These vendors process your data per their own privacy policies.
7) How we share information
Service providers/processors
who help operate the site, process donations, send email, run events, provide analytics, or deliver programs (bound by confidentiality/processing terms)
Partners
for events or programs only as necessary to coordinate participation or required reporting (we avoid sharing more than is needed)
Legal
if required by law, regulation, subpoena, or to protect rights, safety, or security
No sale of personal information:
We do not sell your personal information.
8) Donor privacy
We value donor trust. We do not sell or trade donor personal information. Limited donor data may be shared with processors (e.g., payment platforms) solely to process gifts and provide acknowledgments and tax receipts.
9) Volunteers and program participants
Information collected to coordinate volunteer service or program participation (e.g., scheduling, orientation, role eligibility, accessibility needs) is used only for mission-related operations and recordkeeping, subject to our volunteer and program terms.
10) Children’s privacy
Our programs sometimes serve youth through schools or community partners. We do not knowingly collect personal information online from children under 13 without appropriate consent through a parent/guardian, school, or authorized program partner. If you believe a child provided personal information without consent, contact us and we will take appropriate action.
11) Data retention
We retain personal information for as long as needed to fulfill the purposes described above, comply with legal and audit requirements, resolve disputes, and enforce agreements. When no longer needed, we take steps to delete or de-identify data.
12) Security
We implement administrative, technical, and physical safeguards designed to protect personal information (e.g., access controls, encryption in transit where applicable, least-privilege access). However, no method of transmission or storage is 100% secure.
13) Your choices & rights
Email preferences:
Use unsubscribe links in our emails or contact us to manage preferences.
Access, correction, deletion:
You may request access to, correction of, or deletion of your personal information (subject to legal/operational needs).
California/EEA/UK residents:
You may have additional rights (e.g., portability, objection, restriction). We honor these rights consistent with applicable laws and verification requirements.
Do Not Track:
Our site does not currently respond to browser “Do Not Track” signals.
14) International data transfers
If you access our site from outside the United States, your information may be processed in the U.S. We take steps to help ensure appropriate safeguards where required.
15) Third-party links
Our site includes links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before submitting personal information.
16) Changes to this policy
We may update this policy periodically. Changes will be posted with a new “Effective date.” Material changes may also be communicated by email or site notice.
17) Contact us
The Lumen Foundation for Enrichment & Advancement
Email:
info@wearelumen.org
For privacy requests, include
“Privacy Request”
in the subject line.